Frequently Asked Questions
All items shipped in the United States are sent USPS Priority or UPS depending on weight and cost.
See NOTES below the shipping table regarding UPS and Patterns.
U.S. Domestic Orders | |
Orders up to $45 (envelope) | $ 8.00 |
From $45.01 to $90 | $ 12.50 |
From $90.01 to $120 | $15.50 |
From $120.01 to $180 | $21.00 |
From $180.01 to $250 | $26.00 |
From $250.01 to $300 | $30.00 |
Over $300 | Depends on weight & zone |
NOTES:
1. The shipping charges are just estimates (zone 8 - from NH). Your shipping cost can change if the majority of your purchases are sale/clearance items. (All cost adjustments are made manually)
2. For an estimate, 2-1/2 yards of fabric is approximately 1 pound. I can usually get 5 yards in a priority envelope - except flannels. (If it costs less to ship First Class, I will, however the new First Class rates are now dependent on letter dimension in addition to weight.)
3. I will try to keep your shipping costs as low and reasonable as possible. Most orders will be shipped USPS since they deliver on Saturdays and are faster than UPS. (Alaska & Hawaii CANNOT be shipped via UPS.)
4. Meduim Flat-rate boxes (US Domestic only - up to 70 pounds) start at $ 11.00
Global Priority has now been replaced with Priority Mail International. It is available to more that 190 countries and averages 6-10 business days for delivery.
Priority Mail International will now offer the same packaging and flate-rate options as US domestic Priority.
The flat-rate envelope to Canada and Mexico is $9.50, other countries are $11.00. The weight limit is still 4 pounds on these.
There is now a flat-rate box option. The cost to Canada and Mexico is $23.00, and other countries are $37.00. The weight limit is 20 pounds.
Any countries not using Priority mail will be handled on an individual basis.
In-stock orders usually ship within 24-48 hours. Special order items may take additional time. Customers will be notified of the estimated ship date at checkout.For customers in the tri-state area, delivery typically takes 1-4 business days. For other areas, delivery is estimated to take 1-2 weeks. When using third-party carriers, orders are prepared promptly but may experience additional waiting time until the carrier company picks them up. Please note that these times may vary based on product availability and location.
We offer a 100% no-hassle 30-day return policy on most orders. Refunds will be given once the items have been received. All returned items must be in original packaging, unused and 100% smoke-free. Items not meeting one or more of these criteria will not be refunded. No returns on books or patterns
Please, reach out to customer service for assistance.
We currently only accept Paypal
To see if your delivery destination is within our radius enter your zip code at the product page or during the checkout process. Otherwise you may contact our Customer Service to receive a custom delivery quote.